The ECA Learning Hub is powered by Moodle Workplace. We are thrilled to provide you with a contemporary and fresh platform to meet your online learning needs. However, we understand that you may have questions. 

Everyone forgets their password sometimes. To reset your password click here. 

Alternatively, contact our friendly Customer Service team via phone or email during office hours to help you reset your password.

Contact them on:

P: 1800 356 900 (Toll-free)
P: 02 6242 1800
E: customerservice@earlychildhood.org.au

Any changes to your account, including name, email address, etc. must be done through the ECA Customer Service team. You can update your details by calling or emailing the ECA team.
P: 02 6242 1800
E: customerservice@earlychildhood.org.au 

The ‘My learning’ tab will show you all the courses and programs you have access to.  However, if you would like to see the complete list of courses available, please go to online learning courses.

Online courses perform better on specific internet browsers and devices. The optimal technical environment for ECA Learning Hub courses is on a Windows or MAC desktop/laptop computer using Google Chrome.

Another factor to consider is the stability of the internet connection, especially if you are accessing content via public wi-fi.

You can use devices such as tablets and phones to access the ECA Learning Hub content. However, these devices have smaller screens which may make it harder to read screen content, and some of the devices may have internet blockers or be unable to re-configure online learning content to fit on the screen well. Also, sometimes during the re-sizing screen process, features may not be visible.

If you access a course on a smaller device (e.g. tablet or phone) and experience a technical difficulty, we highly recommend you try accessing the course via a desktop computer (Windows or MAC) before reaching out to the ECA team.

Disabling pop-up blockers differs depending on the internet browser and computer/device you are using. For instructions, please click here and find your preferred internet browser for specific details. 

Courses can be navigated through via two ways, by clicking the ‘Next’ or ‘Continue’ buttons. 

If you are using a smaller device, e.g. a phone or tablet, you may also be able to swipe to continue. You can also go backwards to revisit content by using the ‘Prev’ button or by clicking on the title slide in the navigation menu.

Accessing reflective questions in courses differ between courses. 

In some courses,  look for the ‘view my notes’ button (located on the top right-hand side). Any responses you provide will be collated and you can print them out at the end of the course, or click the ‘view my notes’ tab to see them at any time. You will be able to revisit them after you’ve completed the course. 

If the option of 'view my notes' is not part of the course, you will need to print or download your responses as you complete the assessment task. Unfortunately, these reflective questions cannot be saved inside the course, so to be able to access them later on, you will need to download these as you go.  

As a general recommendation, we suggest that you print or save your responses as you complete each course and keep them for your own records, future reflection and team conversations.

Certificates are provided for individual courses or at the end of completion of the multipart series or program.  You can access course certificates from the ‘Certificate’ tile inside the course. Once you have viewed them, they will appear under ‘My certificates’ in your profile.

 Program certificates are generated once all completion settings have been met and can be found in your profile on the ECA Learning Hub under 'Miscellaneous' Program certificates. 
Both course certificates and Program certificates can be accessed through your profile, 

Yes!  You can re-visit content and we encourage you to complete a course more than once to fully engage in the content. The courses are designed to be layered and for you to re-visit time and time again. This will help you cement your knowledge and apply the research or learnings into practice!

Access periods

ECA Learning Hub Subscription: All subscription courses can be accessed for 12-month period (or for as long as you continue to renew)

Individual courses, ECA Programs (ECA Leadership Program & ECA Management Fundamentals Program), Third-party courses (Claire Warden, Encountering and Interpreting the Principles of Reggio Emilia, Working in intercultural ways) These types are allocated for 6 months from date of purchase. 

Yes, currently, ECA has multiple courses that are accredited in two jurisdictions, Teacher Quality Institute (TQI) ACT and NSW Education Standards Authority (NESA) For more information, click here.

To add this detail to your profile, you will need to contact our customer service team. Please contact us on: 

P: 02 6242 1800 

E: customerservice@earlychildhood.org.au 

Yes, any course that is not accredited can be used towards, teacher identified activities or elective PD for both TQI and NESA.

Each person who needs to do the training must log in with a unique username and password. You are able to add users to your subscription group if you are Account Manager or Group Coordinator for your orgnaisaiton, click here for more details.

If you need support, please contact the ECA Customer Service team. 


Last modified: Thursday, 5 June 2025, 10:50 AM